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Shipping & Refund Policy
Shipping
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Hong Kong: FREE delivery on all orders. Processing 1-2 business days, delivery 2-4 business days.
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International: Please email hello@themodernpy.com to arrange.
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Tracking information sent via email once shipped.
Refund
Due to the nature of our products (consumable herbal items), we cannot accept returns.
We will refund or replace if:
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Product arrives damaged or defective
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Wrong item received
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Order does not arrive
Contact us within 7 days at hello@themodernpy.com with your order number and photos.
Refunds processed within 7-10 business days to your original payment method.
Cancellations: Within 24 hours of ordering if not yet shipped.
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